Terms of service

Terms of Service

Last updated: August 3, 2026

Welcome to WEDWHIM. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. About Us

WEDWHIM ("we," "our," or "us") operates this online store and provides wedding-themed products and related services.

For any questions regarding these Terms, please contact us at:

Email: contact@wedwhim.com

2. Eligibility

By using our website, you represent that you are at least 18 years old or have permission from a parent or legal guardian.

You agree to use our website only for lawful purposes and in accordance with these Terms.

3. Products

We strive to display our products, descriptions, colors, and images as accurately as possible. However, actual colors may vary depending on your device or monitor.

Many of our products are made to order or personalized. Small variations in color, placement, size, or design may occur and are considered normal.

We reserve the right to discontinue products or modify product information at any time without prior notice.

4. Pricing

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to change prices at any time without notice.

In the event of a pricing error, we reserve the right to cancel or refuse any order placed at the incorrect price.

5. Orders

After placing an order, you will receive an order confirmation email.

Receiving an order confirmation does not guarantee acceptance of your order.

We reserve the right to:

Refuse or cancel any order
Limit quantities purchased
Cancel orders suspected of fraud or unauthorized activity
Request additional verification before processing an order

If payment has already been processed for a canceled order, a full refund will be issued.

6. Personalized Products

Customers are responsible for ensuring that all personalization details submitted are accurate.

Please carefully review:

Names
Dates
Initials
Custom text
Design selections

Once production has begun, personalized orders generally cannot be changed or canceled.

WEDWHIM is not responsible for customer-submitted spelling errors or incorrect personalization information.

7. Shipping

Shipping estimates provided on our website are estimates only and are not guaranteed.

Delivery times may vary due to:

Carrier delays
Customs processing
Weather conditions
Holidays
Other circumstances beyond our control

Risk of loss transfers to the customer once the package has been handed over to the shipping carrier.

8. Returns & Refunds

Please refer to our Refund Policy for complete details regarding returns, exchanges, cancellations, and refunds.

If your item arrives damaged, defective, or incorrect, please contact us promptly at:

contact@wedwhim.com

9. Intellectual Property

All content on this website, including but not limited to:

Product designs
Logos
Images
Graphics
Text
Icons
Website layout

is owned by WEDWHIM or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. User Conduct

You agree not to:

Use the website for unlawful purposes
Attempt to interfere with website security
Upload malicious software
Violate intellectual property rights
Submit false or misleading information

We reserve the right to suspend or terminate access for users who violate these Terms.

11. Disclaimer

Our products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, WEDWHIM disclaims all warranties, whether express or implied, including warranties of merchantability and fitness for a particular purpose.

We do not guarantee that the website will be uninterrupted, secure, or error-free.

12. Limitation of Liability

To the maximum extent permitted by applicable law, WEDWHIM shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid by the customer for the applicable order.

13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or policies of any third-party websites.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws governing the operation of our business, without regard to conflict of law principles.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon posting on this page.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

WEDWHIM